Privacy Policy

Effective Date: 1/1/2024

1. Introduction

Welcome to jaycecarter.com (the "Site", "we", "us", "our" or "service"), an author website based in the United States. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal data we receive from users of our site.

Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information (“Personal Data”).

2. Collection of your Personal Information

We collect personal data when you subscribe to our newsletter, enter sweepstakes, make purchases, sending us email, contact us through our website or interact with any forms on our website. This data includes but is not limited to your name, email address, phone number, billing information, and any other data you provide through open-ended forms.

3. Automatically Collected Information

Information about your computer hardware and software may be automatically collected by us. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our services. This data will never be sold, leased, or traded to other parties.

4. Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

5. Protection of Credit Card and Payment Information

Whenever you purchases a product, we do not receive your credit card information. Instead, this data is input by you to a trusted third-party secure payment processing site such as Paypal, Stripe, Kickstarter, or BackerKit. As such, we do not have access to this sensitive information and no employees of ours will ever be able to access your payment information.

6. Use of Data

Your personal data is used to provide products and services, facilitate newsletter distribution, conduct marketing, for security and fraud prevention, analytics efforts and to communicate with you.

7. Data Sharing

We do not sell, rent or lease our customer data to third parties. We do not share your personal data with unrelated third parties. However, we may share your data with service providers who perform functions on our behalf and who require the information to provide specific services to us, such as Mailerlite for sending out our newsletters. In addition, we may share your information with BookFunnel so that they may provide customer support on a problem you have reported to us, but for which we don't have the answer for.

All such third parties are prohibited from using your personal information except to provide these services to us.

We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us; (b) protect and defend our rights or property; and/or (c) act under exigent circumstances to protect the personal safety of our users, or the public.

8. Data Security

We are committed to protecting your personal data. We have implemented robust security policies and technical measures, to safeguard your data from unauthorized access, loss, destruction, or damage. However, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

9. Retention periods for use of your Personal Data

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

10. Age Restrictions

Our website and services are intended for individuals 18 years of age and older, and we do not knowingly collect any personally identifiable information from children.

11. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic patterns.

12. User Rights

In accordance with data protection laws, you have the right to access, correct, erase, restrict, transfer, object to processing, and withdraw consent for your personal data. You may exercise these rights by contacting us.

13. Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

14. E-mail Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from us or click on a link therein.

We never buy, trade, or lease emails addresses with others, so if you are receiving an email from us it is because you (a) sent us an email; (b) provided your email on a data entry form asking for a product or future notification; (c) signed up for our newsletter; (d) entered a contest and opted-in to be added to our newsletter; or (e) we received your email due to an action performed by you on Goodreads in accordance with your email settings on that site. For instance, following an author, or friending Jayce Carter could, in certain instances, send us a notification of your action along with your email address.

If you would like to stop receiving marketing or promotional communications via email from us, you may opt-out of such communications by clicking the unsubscribe link at the bottom of the email or by replying to the email with “Unsubscribe” as the subject. If you unsubscribe, we will only query you about resubscribing if you (a) continue to provide your email to us via purchases, direct emails, and online forms.

15. Policy Updates

Our Privacy Policy may be updated periodically. The most recent version can be identified by the 'effective date' at the top of this page. We encourage users to review this policy regularly.

16. Contact Information

For any privacy-specific concerns or inquiries, please email us at [email protected] or use the contact page.